Yes. Old Mutual Thrive adheres to the Personal Data Protection Act 2012 (Singapore) and you can rest assured that your data is well protected on the Old Mutual Thrive platform.

The app follows stringent data protection regulations to ensure the privacy and security of user information. It complies with the General Data Protection Regulation (GDPR) and Health Insurance Portability and Accountability Act (HIPAA) for safeguarding sensitive health information, as well as other relevant data protection laws. Our measures include secure data encryption, access controls, and regular security audits to protect your personal and health information. This ensures that your data remains confidential and is only used with your consent, in line with regulatory requirements.

Your data is stored securely using industry-standard encryption protocols to protect it from unauthorized access. We regularly review and update our security measures to ensure your data remains safe.

Your data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. You can request more details about data retention by reviewing the app’s privacy policy.

Yes, you can request to delete your data at any time. Please refer to the app’s privacy policy or contact customer support (omthrive@aktivolabs.com) for guidance on how to proceed with data deletion.

Your phone must be connected to the internet to use the app.