
PUMP AirAsia Rewards Program - FAQ
By participating in the PUMP Rise game and leading a healthy lifestyle, you can earn PUMP Rise game points.
Accumulate points as you navigate through the levels of the PUMP Rise game. With each level achieved, the rewards continue to grow. Here’s what you get at each level:
Bronze Level: Earn 20 AirAsia points for collecting 1 to 2,499 game points.
Silver Level: Get 50 AirAsia points for 2,500 to 4,999 game points.
Gold Level: Secure 100 AirAsia points with 5,000 to 7,499 game points.
Platinum Level: Achieve 150 AirAsia points for 7,500 points or more.
Continue to soar through the PUMP Rise game, and let your points carry you to new heights with AirAsia!
Navigate to the 'My Rewards' section on the PUMP Rise game and link your AirAsia member ID in order to claim your AirAsia points.
Your PUMP Rise game points may expire at the end of the PUMP Rise game period. To check AirAsia points validity and expiry, please refer to AirAsia rewards’ terms and conditions.
After the claims process, your points should be reflected in your AirAsia MOVE app points balance right away.
Ensure that the Tune Protect app is updated to the latest version. If you still face issues, contact the support team at: askrewards@airasia.com for assistance.